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Promoting Digital Skills and Critical Awareness
through Online Search and Personal Knowledge
Management: A Case Study
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Maria Cinque and Maria Bortoluzzi
Abstract.
In the knowledge society the processes of learning and knowledge man-
agement take place, very often, online and in social online environments, thus
creating issues of complexity and sustainability related to cognitive processes of
learning that students - even at university level - are not always able to recognize
and cope with. In this paper we present a research case study carried out at the
University of Udine with a group of first year students of Multimedia Communi-
cation and Technology during the course of English language (
Englishes and Me-
dia Communication in a World Context
). The aim of the research was to determine
whether specific activities can enhance the development of skills for lifelong
learning, such as the ability to search the Internet and use online resources to pro-
mote continuous education and learning to learn. Quantitative and qualitative data
were gathered within a framework of Personal Knowledge Management and the
results are guidelines potentially useful both for teachers and learners.
Keywords:
PKM (Personal Knowledge Management), Research and information
management using online media and tools, Management of online presence, Effec-
tive teaching techniques and strategies for learning.
1 Introduction
In contemporary networked society we make an intense and pervasive use of the
network applications in the management of our personal knowledge. While using
the available electronic systems, we are gaining awareness about the importance of
acquiring more critical, creative and ethical skills in the knowledge management
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