Environmental Engineering Reference
In-Depth Information
Table 2
Performance dimensions and indicators in evaluating the success of products
Performance dimension
Performance indicator
R&D
Planned cost of new product development
Planned time of new product development
Percentage of R&D annual investment in sales volume
Number of team members for developing a new product
Number of ideas for developing a new product
Number of similar products in design platform to a new product
Number of R&D employees leaving the company to total employees
in R&D in the last year
Production
Percentage of manufactured parts that meet the required design
specifications
Product quality level (the number of failures in a prototype)
Time from design to final product
Number of employees with management and engineer's experience
Productive capacity (actual/maximal)
Number of resource overloads
Number of work orders
Number of suppliers selling required materials
Number of subcontractors
Delivery duration
Delay of delivery
Changes of price list
Number of materials in warehouses
Number of warehouse transfers
Logistics
Percentage of budget dedicated to customer analysis or verification
Number of interactions with customers during the project
Number of customers included in the project team
Number of changes in product specification according to customer's
demand and complaints
Marketing expenditures for a new product
Number of creative promotion activities and innovative
advertisements
Number of competitive products on the market
Sales and marketing
Our unit management often uses novel systems to manage
eco-innovation
The use of eco-innovation is one of our unit management policies
Our unit management often collects information on eco-innovation
trends
Our unit management often actively engages in eco-innovation
activities
Our unit management often communicates eco-innovation informa-
tion with employees
The concept of eco-innovation has been applied to our unit
management
Eco-organization
implementation
(continued)
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