Database Reference
In-Depth Information
I believe that all is true for Neo4j. Let's look at the different parameter axes that
determine the license model. Three parameters are important, which are explained
in the following sections.
The features
Neo4j offers different feature sets for different editions of the graph database
management system:
•
Community Edition
: This is the basic, fully functional, high-performance
graph database.
•
Enterprise Edition
: This adds a number of typical Enterprise features to
the Community Edition: clustering (for high availability and load balancing),
advanced monitoring, advanced caching, and online backups. Neo
Technology has a number of additional features lined up on the Enterprise
Edition roadmap.
Most users of Neo4j start off with the Community Edition, but then deploy into
production on the Enterprise Edition.
The support
Different support channels exist for Neo4j's different editions:
• The Community Edition
offers "community support". This means that
you are welcome to ask questions and seek support on the public forums
(Googlegroup,StackOverlow,Twitter,andotherchannels).However,
note the following points:
° The responses will always need to be publicized (cannot be private)
° The response will not be guaranteed or timed
NeoTechnologydoessponsorasigniicantteamoftop-notchengineers
to help the community users, but at the end of the day, this formula does
have its limitations.
• The Enterprise Edition offers a professional grade support team that is
available24/7,followsthesun,andhasdifferentprioritizationlevelswith
guaranteed response times. At the time of writing this, Neo Technology also
offers direct access to its engineers that write the product so that customers
canliterallygetirst-handinformationandhelpfromthepeoplethatbuild
Neo4j themselves.
