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from a large community of app developers, and the communications service is
provided by a CSP. Google's Android is even more diverse, as Google provides
the operating system while a cell phone manufacturer makes the device. The
smartphones do not work in isolation. They act as WiFi hubs for other devices.
So, what happens if I want to know how to tether an iPhone to an Apple iPad?
Do I call my CSP, or do I call Apple? Would either of their websites give me a
simple step-by-step process I can follow?
Every time I get into these technical questions about products I am trying
to use, I end up calling my son, who happens to know the answers to any such
question. Recently, he decided to educate me on how he inds the answer, and
so I was introduced to a myriad of third-party sites where a variety of solutions
can be found. In most cases, we can ind them by searching using any popular
search engine. However, the solutions do not always favor the CSPs, and they
are often dated, failing to take into account the latest offerings. Between the
device operating system, the offerings from CSPs, and the apps, one must tread
carefully through the versions to make sure the solution we discover is for the
same version of software that is on the device. So now, we are facing data that
is characterized by both variety and veracity. Can we use Big Data Analytics to
solve this problem?
The solution involves three sets of technologies. Fortunately, Vivisimo has
packaged these technologies into its Velocity product, making it easier to obtain
an integrated solution. The irst part of the solution is the capability to tap any
sources of data. A CSP may already have pieces of the solution on its intranet, put
together by product managers or customer service subject matter experts. Or, the
information may reside on a device manufacturer site or a third-party site. All this
data must be pulled and stripped of its control information so that the raw text is
available to be reused.
The second part of the solution is to create a set of indices so that the raw
information can be categorized and found when needed. Because many combina-
tions of products exist, we would like to collect and combine information for the
devices searched. The federated indexing system lets us organize the information
for easy access.
The third part of the solution involves creating an XML document against
a query that can either be rendered by a mashup engine or made available to a
third-party application.
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