Travel Reference
In-Depth Information
APPENDIX D
TRAVEL AGENT
As I have said elsewhere in this topic, you should consider using
a travel agent if the train trip you have in mind is at all compli-
cated. By that, I mean if you'll be changing trains along the way,
if you want to stop en route for side trips, or if there are any spe-
cial requirements you might have, such as if you need wheelchair
accessibility or if you travel with a service dog.
In my experience, however, many travel agents can sell you a
plane ticket and reserve a hotel room, but they don't know a lot
about booking train travel. The Amtrak and VIA Rail reserva-
tions people are very good; you will get good service working
directly with them if you choose to go that way. But if you opt to
use a travel agent, here's a quick question to ask: What's the dif-
ference between a Superliner roomette and a Viewliner roomette?
How they respond will tell you in a flash how much they know
about train travel. (Answer: The Viewliner roomette includes a
toilet and washbasin; the Superliner roomette does not.)
If you can't find a rail-savvy travel agent on your own, contact
one of the agencies on the following page. They all have rail-travel
experts on staff. (I'm quite sure there are many other agencies with
train-smart people on staff, but these are firms I've either used myself
or have been recommended to me by people whose judgment I trust.
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