Information Technology Reference
In-Depth Information
Table24-5 Troubleshooting Suggestions (continued)
Error Message
Possible Reasons
Actions
Syslog Analyzer:
remote
collector—messag
es in syslog file,
but not in reports.
An incorrect
version of Java is
running.
Install Java 1.1.5 or higher.
The remote
collector stopped.
On Solaris, check using the command
/usr/bin/ps -ef | grep java
.
Restart using
sh
/opt/CSCOsac/lib/sacStart.sh
.
The remote
collector is not
installed correctly.
On Windows NT, use Control Panel;
Services to verify this.
If a Syslog_Collector is not listed, then
reinstall it using SacNTService/install.
If the collector is installed but is not
running, start the remote collector from
Control Panel; Services. (You must specify
the properties file using the
-pr
option.)
