Information Technology Reference
In-Depth Information
Step 3
Stop the server by entering the following command at the prompt:
net stop crmdmgtd
Start the server by entering the following command at the prompt:
Step 4
net start crmdmgtd
On a Solaris system, to stop and restart the Essentials Daemon Manager, follow these steps:
Step 1
Log in as root.
Step 2
Open a command prompt or shell window.
Step 3
Stop the server by entering the following command at the prompt:
# /etc/init.d/dmgtd stop
Step 4
Start the server by entering the following command at the prompt:
# /etc/init.d/dmgtd start
Cannot Log in to AniServer
If you have just restarted your computer and cannot log in to <Hostname>AniServer, the ANI server
might not be ready to receive messages. Wait a few minutes, and then try to log in again.
If you still cannot log in, follow these steps:
Step 1
Open a command prompt or shell window.
Step 2
Check to see if the daemons are running using the command-line utility pdshow in C:\Program
Files\CSCOpx\bin (on Windows NT), or /opt/CSCOpx/bin (on Solaris).
pdshow RmeOrb AniServer
This will show whether OSAgent and AniServer are running, and whether AniServer is connected to the
database.
Step 3
Run osfind.
Set the OSAGENT_PORT environment variable to 42342. This is the port used by OSAgent in
Essentials.
Set OSAGENT_PORT=42342 (on Windows NT)
# setenv OSAGENT_PORT 42342 (on Solaris)
Run osfind. This verifies whether AniServer has registered with the OSAgent. This tool is located in
C:\Program Files\CSCOpx\lib\visigenics\bin (on Windows NT), or /opt/CSCOpx/lib/visigenics/bin (on
Solaris).
If <Hostname>AniServer is registered with the OSAgent, verify that the name of <Hostname>AniServer
in the login box is the same name as the name registered with OsAgent.
If <Hostname>AniServer is registered, retry to log in to CWSI Campus.
If <Hostname>AniServer is not registered, you must stop and restart CWSI Campus.
Step 4
Enter the following command to stop the CWSI Campus processes.
Stopcwsiserver
When the prompt returns, all daemons have been stopped.
