Information Technology Reference
In-Depth Information
Troubleshooting XNS
This section presents protocol-related troubleshooting information for XNS connectivity problems. It
describes specific XNS symptoms, the problems that are likely to cause each symptom, and the solutions
to those problems.
This section covers the most common network issues in XNS environments:
XNS: Clients Cannot Connect to Servers over Router
XNS: XNS Broadcast Packets Not Forwarded by Router
XNS: Clients Cannot Connect to Server over PSN
XNS: Clients Cannot Connect to Servers over Router
Symptom: Clients cannot make connections to XNS servers across a router. Clients might be able to
connect to servers on their directly connected networks.
Table 14-1 outlines the problems that might cause this symptom and describes solutions to those
problems.
Table14-1 XNS: Clients Cannot Connect to Servers over Router
Possible Problem
Solution
Router interface is
down
Use the show interfaces exec command to check the status
of the router interfaces.
1.
If the status line indicates that an interface that should be up
is “administratively down,” use the no shutdown interface
configuration command on the interface.
2.
If the status line indicates that the interface or line protocol
is in any other state, refer to the chapter that discusses your
media type.
3.
Hardware or
media problem
For information on troubleshooting hardware problems, see the
chapter that discusses your media type. For information on
troubleshooting media problems, see Chapter 15,
“Troubleshooting Serial Lines.”
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