Information Technology Reference
In-Depth Information
Table 9-9 outlines the problems that might cause this symptom and describes solutions to those
problems.
Table9-9
ARA: Cannot Send or Receive Data over ARA Dialin Connection
Possible Causes
Suggested Actions
Missing arap
network
command entry
1. Use the show running-config privileged exec command to
view the router configuration. If you are running Cisco IOS
Release 10.2 or later, look for an arap network global
configuration command entry.
2. Configure the arap network global configuration command
to enable ARA on the router or access server. The syntax for
the arap network command is as follows:
arap network [ network-number ] [ zone-name ]
Syntax Description:
network-number— (Optional) The AppleTalk network
number. The network number must be unique on your
AppleTalk network. This network is where all ARAP users
appear when they dial in to the network.
zone-name— (Optional) The AppleTalk zone name.
Missing
autoselect
command
1.
Use the show running-config privileged exec command to
view the router configuration. Check to see whether the
autoselect arap line configuration command is configured
on the router.
2.
If the command is not present, add it to the configuration.
MNP5 enabled on
answering modem
Check to see whether the answering modem has MNP5 error
correction enabled.
1.
If MNP5 is enabled on the answering modem, disable it. For
information on checking or changing the modem
configuration, refer to the modem documentation.
2.
Zone list is empty
1.
Use the show appletalk route and show appletalk zones
privileged exec commands to determine whether the router
can see its ARA routes and zones.
2.
Use the show appletalk interface ethernet exec command
and make sure that the output matches your Apple network
parameters.
3.
Change the interface configuration as required.
TACACS 1
problem
For information on troubleshooting TACACS problems, refer to
Chapter 24, “Troubleshooting CiscoWorks 2000.”
1.
TACACS = Terminal Access Controller Access Control System
ARA: Slow Performance from Dialin Connection
Symptom: Performance on remote dialin ARA sessions is slow.
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