Information Technology Reference
In-Depth Information
Troubleshooting AppleTalk
This section presents protocol-related troubleshooting information for AppleTalk connectivity and
performance problems. In addition to general AppleTalk problems, this chapter also covers AppleTalk
Enhanced IGRP, AppleTalk Remote Access (ARA), AURP, and FDDITalk problems.
The section “AppleTalk Configuration and Troubleshooting Tips” discusses preventive measures and
tips to help you configure and troubleshoot your AppleTalk internetwork. The remaining sections
describe specific AppleTalk symptoms, the problems that are likely to cause each symptom, and the
solutions to those problems.
The following sections cover the most common network issues in AppleTalk environments:
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AppleTalk: Users Cannot Access Zones or Services
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AppleTalk: Zones Missing from Chooser
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AppleTalk: No Devices in Chooser
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AppleTalk: Network Services Intermittently Unavailable
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AppleTalk: Old Zone Names Appear in Chooser (Phantom Zones)
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AppleTalk: Connections to Services Drop
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AppleTalk: Interface Fails to Initialize AppleTalk
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AppleTalk: Port Stuck in Restarting or Acquiring Mode
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AppleTalk Enhanced IGRP: Clients Cannot Connect to Servers
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AppleTalk Enhanced IGRP: Routers Not Establishing Neighbors
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AppleTalk Enhanced IGRP: Routes Missing from Routing Table
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AppleTalk Enhanced IGRP: Poor Performance
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AppleTalk Enhanced IGRP: Router Stuck in Active Mode
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AURP: Routes Not Propagated Through AURP Tunnel
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FDDITalk: No Zone Associated with Routes
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ARA: ARA Client Unable to Connect to ARA Server
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ARA: Connection Hangs After “Communicating At...” Message
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ARA: Cannot Send or Receive Data over ARA Dialin Connection
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ARA: Slow Performance from Dialin Connection
AppleTalk Configuration and Troubleshooting Tips
This section offers configuration and troubleshooting tips that can help you prevent or more easily repair
problems in AppleTalk internetworks.
It consists of information on preventing AppleTalk problems, preventing internetwork reconfiguration
problems, changing zone names, using AppleTalk Discovery Mode, and forcing an interface up to allow
a router to start functioning if the network is misconfigured.