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5. Assist the organization in training new recruits in quality control so that they
can be inducted into the project quality assurance quickly
6. Contribute to the organizational initiatives in process definition and improve-
ment for quality control activities
Quality control is a thankless job and is perceived to be negative by other indi-
viduals of the organization as they have the onerous task of pointing fingers at
other's errors. Therefore, management ought to support quality control personnel to
ensure the quality in the deliverables by finding and removing defects from them.
Many organizations have the quality control activities performed by peers, that
is, by other business analysts/systems analysts working on projects. The
management ought to ensure that uncovering defects should not be hampered by
''you scratch my back and I will scratch yours'' syndrome. The organization
should inculcate a culture in which quality control is perceived as an exercise in
removing defects rather than an exercise in pointing fingers.
11.3.3 Project Manager
A project Manager (PM) is like the thread in a garland of flowers. A PM integrates
the efforts of all individuals into a finished product that is as defect-free as
humanly possible; meets the requirements of the customer and is delivered on
time, within the sanctioned budget or cost agreed upon.
A PM is the immediate layer over the business analysts/systems analysts and has
the potential to impact the requirements engineering activity to a great extent both
positively and negatively. A PM provides facilitation to the business analysts/sys-
tems analysts so that they can perform and excel. A PM is the one to ensure imple-
mentation of all the organizational processes, standards, guidelines, formats,
templates and checklists. If the PM is diligent, the organizational processes would be
implemented effectively.
The responsibilities of a PM in the context of requirements engineering are:
1. Plan the activities of requirements engineering along with all other project
execution activities
2. Schedule the activities pertaining to requirements engineering giving them due
consideration and allocating it all the necessary resources of people, time, and money
3. Request and obtain required number of qualified and trained resources to carry
out the activities effectively and efficiently
4. Allocate the work of all requirements engineering activities to appropriate
resources on time, set fair targets and de-allocate appropriately
5. Appraise the performance of the resources fairly
6. Assist the organization in the recognition of performance and giving rewards
to deserving resources without any prejudice or bias
7. Take all actions necessary to motivate the resources and keep the team morale
at the highest possible level
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