Hardware Reference
In-Depth Information
COMPETISOFT (see Fig. 2, 3 and 4 from Section 4). At the beginning and at the end
of the SPI initiative in each company, an internal assessment was performed and the
amount of effort used to carry out the improvement cycle (see Table 2) was also
established. The information related to the process capability was obtained after ana-
lyzing and synthesizing the data of the processes chosen (those to be improved by the
companies) with respect to the three process attributes and the process capability level
ratings defined by the light assessment method of METvalCOMPETISOFT. The
COMPETISOFT adviser played the role of evaluator (EV) and he evaluated the proc-
esses by applying interview and survey techniques.
Table 1.
VSEs from the critical reference group involved in the case studies
Com.
Country
Emplo.
Path
Main areas of professional activity
E1
Argentina 8 (7)
16 years /
N&I
Development of new tailored information systems with ongo-
ing integration of new technology
E2
Computer Engineering projects for the agricultural (wine and
food) industry.
E3 Spain 7 (6) 5 years / N Software development on WEB.
E4 Spain 21 (15) 13 years / N Software development through contracts and agreements with
public organizations.
E5 Colombia 4 (4) 3 years. N Software to manage and control the ISO 9001-2000 quality
management system.
E6 Colombia 6 (6) 3 years. N Web application development-oriented agricultural services.
E7 Colombia 4 (4) 3 years. N Software to mobile telephony and devices.
E8 Argentina 12 (5) 4 years. N&I Custom software development.
Emplo.:
Number of employees in the enterprise (People in software development and maintenance)
Path:
Number of years of existence of the company / scope of the market for its products (National-N / International-I)
Chile
18 (12)
10 years /
N&I
Table 2.
Initial and final capability of the organization's process and cycle effort
Capability of Processes
Effort (hours)
Cycle
length
(weeks)
Adviser
(A)
Comp.
(C)
Total
E1
Initial
-
2
-
-
-
-
-
-
-
24
40
264
304
Final
1
2
*
1
1
1
1
1
1
E2
Initial
0
1
0
-
-
-
-
-
-
20
89
255
344
Final
1
2
*
*
-
-
-
-
-
E3
Initial
0
0
-
-
-
-
-
-
-
12
15
39
54
Final
1
*
-
-
-
-
-
-
-
E4
Initial
0
0
-
-
-
-
-
-
-
12
41
47
88
Final
1
*
-
-
-
-
-
-
-
E5
Initial
1
0
-
-
-
-
-
-
-
10
42
27
69
Final
1*
1
-
-
-
-
-
-
-
E6
Initial
1
1
-
-
-
-
-
-
-
10
38
11
49
Final
1
1*
-
-
-
-
-
-
-
E7
Initial
0
0
-
-
-
-
-
-
-
10
65
23
88
Final
1
1
-
-
-
-
-
-
-
E8
Initial
0 0 - - - - - - -
Final
0* 1 - - - - - - -
16 71 16 87
Processes: SD (Software Development), SPA (Specific Project Administration), SM (Software Maintenance), BM
(Business Management), PM (Process Management), PjM (Project Management), HRM (Human Resources Man-
agement), IM (Goods, Services and Infrastructure Management) and KM (Knowledge Management).
*
Base practices of this process have been put into operation;
-
Process not assessed.
