Hardware Reference
In-Depth Information
reusable software libraries is planed for the near future. For the development additional
services of external employees and partners are needed.
In the past FindYourWay AG had some major difficulties with the accurate im-
plementation of projects. For example, an important customer, the Alemannischer
Lastwagen Verbund (ALV), canceled an order for the development of a new genera-
tion of navigation systems. The key reasons were among others:
•
customer requirements were partly not or partly too late considered
•
the effort to realize important functions was underestimated
•
the performance of the system was insufficient
•
the stability of the navigation was insufficient.
The cancelation of this project caused a financial loss for FindYourWay AG and es-
pecially a massive loss of confidence on the part of ALV. In order to sustain the col-
laboration with FindYourWay AG ALV requires a process improvement project and
medium-term a companywide CMMI Capability Level 2 for all process areas with
CMMI Maturity Level 2 and some selected processes on CMMI Maturity Level 3. In
particular ALV challenged FindYourWay management with the concept of Open
Innovation and demanded a clear innovation concept.
The following organizations, projects, persons, and tools are involved in the project
improvement project:
Organizations:
•
Alemannischer Lastwagen Verbund (ALV)
(Key customer of FindYourWay AG)
•
FindYourWay AG
(In the organization the process improvement project is conducted)
•
process!park (external consulting organization)
Tools:
•
Capability Maturity Model Integration for Development (CMMI-Dev)
•
Innovation Capability dEtermination model
•
Balanced Scorecard
In the meanwhile the initial assessment, the CMMI based improvement project and
the final CMMI Scampi Appraisal was conducted by the external consulting company
process!park (for further information please see: Schmied et. al. 2008).
Faced with the prospects of slow growth, commoditization and global competition,
FindYourWay AG has now emphasized innovation as critical to their future success.
Therefore the ICE model is applied in addition to CMMI for Development for innova-
tion process improvement. In the following chapters the authors describe the imple-
mentation of the Idea to Innovation processes (IIP) (see figure 3).
3.2 Innovation Capability dEtermination
3.2.1 Vision, Mission and Objectives
First of all FindYourWay AG needs to define their organizational vision, mission and
objectives. A clear and consequent definition of the objectives is the prerequisite of
any innovation process.
