Hardware Reference
In-Depth Information
The concept of connecting innovation and process capability combines both, the
challenge of developing competitive strategies by introducing innovative value propo-
sitions as well as innovation process measurements by visualizing innovation capabil-
ity. The objective of this research is to illuminate how to leverage the power of
analytics in measuring capability in innovation processes.
In general, improvements in innovation processes have been sought through either
increasing the budget for R&D or the implementation of best practices. Dooley, Subra
& Anderson (2001, p. 25) define a “best practice as a tactic or method [chosen to
perform a particular task, and/or to meet a particular objective] that has been shown
through real life implementation to be successful”. Booz Allen Hamilton confirmed in
their 2006 study on Global Innovation 1000 that “higher investments in R&D do not
automatically lead to an increase in corporate performance, and a high number of
patents do not necessarily lead to higher profits”. Research studies and management
thinkers have developed a large number of best practices, either via description or
prescription that could be used in organizations to improve the innovation process.
The recognized challenge in importing best practices for any organization is the fact
that in order to successfully implement an innovation strategy it is not only the prac-
tice but also the issues of capability and diffusion. The authors hypothesize that well
performed practices and processes that are widely and continuously applied in the
organization lead to a higher rate of successful innovations.
It is the objective of this research paper to propose a holistic Innovation Capability
dEtermination Model based on the ISO/IEC 15504 that integrates the change man-
agement dimension.
This paper includes:
•
Extension of ISO/IEC 15504 to innovation
•
Application of a model of barriers in change management processes
•
Design of an integrated design of a process reference model to determine the
innovation capability of organization.
•
Introduction to and an overview of the Innovation Capability dEtermination
(ICE) model for improvements in innovation.
•
Adaptation of the Balanced Scorecard Approach of Connected Innovation
Driver Processes.
•
Proposal of an Applied Research Framework.
2 Concept
2.1 Idea to Extend ISO/IEC 15504 to Innovation
The ISO/IEC 15504 capability construct has proven to have good validity in predict-
ing process performance in various industries, like Automotive Spice, Coso Spice,
etc. The authors argue that it is reasonable to use the capability dimension and pro-
pose a new process reference model for innovation. The application of a new refer-
ence model to the existing capability construct can be used to facilitate the latent
conflict of interest between technical innovation and controlling by proposing a joint
communication platform. The ISO framework is a widely used and accepted method
in the software engineering domain (one of the drivers for technological innovation),
whereas the methods and tools of strategic management (the base practices to assess
