Civil Engineering Reference
In-Depth Information
Devising a framework for measuring performance - the Balanced Scorecard
Dos
Don'ts
Engage ALL stakeholders and establish their
objectives
Dive into detail on specifi c contracts
Present the aims and objectives to the stakeholders
during engagement
Be steered by the loudest voice
Capture and review all policy/business case
documentation
Prejudice the answer
Establish constraints
Expect to please everybody
Agree a timescale and set a timetable
Overcomplicate the answer/outputs
Identify and establish who is responsible,
accountable, consulted and informed (RACI)
Carry out a gap analysis
Keep it simple
References
Armitt, Sir John, (2012) 'London 2012: A global showcase for UK plc', Department for
Culture, Media and Sport, p. 6.
Bingham, A., (2008) 'It's a lads' thing',
Building
, 28 November.
Elkington, J., (1994) 'Towards the sustainable corporation: Win-win-win business
strategies for sustainable development',
California Management Review
, Vol. 36(2),
pp. 90-100.
Lal, H., (2009) 'Liquidated damages',
Construction Law Journal
, Vol. 25(8), pp. 569-
590.
