Information Technology Reference
In-Depth Information
Information systems design has been characterized as an area that emerged in response to a
phenomenon (King, 1993), but the concern with designing tools or products for users has a longer
history than the computer, with associated sets of values and approaches that warrant a significant
historical analysis in their own right to untangle. Talk of interdisciplinary exchanges is compara-
tively popular and easy; the practice is somewhat more complicated. A commonly understood set of
terms is a necessary first step, and my argument here is that the key term for us all to become com-
fortable with is “information.” Moving beyond data is important, but we need to move together to
build the bridge. Foundation or keystone, information is our common concern.
NOTE
1. This is not to say that cognitive psychology is not relevant, only that it requires significant translation
to take lab findings and apply them meaningfully so as to guide interface design effectively.
REFERENCES
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1 (2002), 1-14.
Benbasat, I., and Zmud, R. The identity crisis within the IS discipline: defining and communicating the dis-
cipline's core properties, MIS Quarterly , 27, 2 (2003), 183-194.
Bevan, N., and Macleod, M. Usability measurement in context. Behavior and Information Technology , 13,
2 (1994), 132-145.
Buckland, M. Information as thing. Journal of the American Society for Information Science , 42, 5 (1991),
351-360.
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Dervin, B. Users as research inventions: how research categories perpetuate inequities. Journal of
Communication , 38, 3 (1989), 216-232.
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systems. In E. Coakes, D. Willis, and R. Lloyd-Jones (eds.), The New SocioTech: Graffiti on the Long
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Dillon, A. What is this thing called information? In H. van Oostendorp, L. Breure, and A. Dillon (eds.),
Creation, Use and Deployment of Digital Information . Norfolk: LEA, 2005, pp. 307-316.
Dillon, A., and Morris, M. P3: modeling and measuring the human determinants of information systems
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Monica, CA: HFES, 1999, pp. 231-237.
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Cambridge, MA: Harvard Business School Press, 1997.
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North Holland, 1997.
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Baltimore, MD: Johns Hopkins University Press, 1998.
King, J.L. The IS field—what's in a name? Information Systems Research , 4, 4 (1993), 291-298.
Landauer, T. Let's get real: a position paper on the role of cognitive psychology in the design of humanly
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