THE ROLE OF AFFECT IN INFORMATION SYSTEMS RESEARCH - Human-Computer Interaction and Management Information Systems: Foundations - page 306

This study also has implications for practitioners. This research calls for their attention to IT users'
affective reactions. Integrating IT with organizational and social environment, practitioners should
not ignore users' affective reactions to their technologies, which are supposed to be related to their
performance usage behavior. ITs are no longer “cold machines.” More personalized ITs are needed to
improve users' use and subsequent performance. This research suggests that affect can be influenced
by users' traits and can influence users' cognition and behaviors through various mechanisms.
There are a few limitations of this study. First, we haven't considered the influence of users'
demographic characteristics while focusing on the task and experience. The exclusion, however,
does not mean that these factors are not important. Actually, several IS literatures noticed and tested
the impact of gender on affect-related factors, especially computer anxiety. The second limitation of
this study is the relative small pool of literature examined, due to time and space limits; this may bias
our findings. Considering more previous studies may increase the validity of our findings.

APPENDIX 14.1. LIST OF IS STUDIES REVIEWED IN THIS PAPER

Table 14.9

Articles for Review

Article ID Journal Article ID Journal

Agarwal and Karahanna MIS Quarterly Karahanna et al. Decision Support

(2000) (2002) Systems

Agarwal and Prasad Information Systems Koufaris (2002) Information Systems

(1998) Research Research

Al-Khaldi and Al-Jabri Computers in Liu and Arnett Information &

(1998) Human Behavior (2000) Management

Al-Khaldi and Wallace Information & Martocchio (1992) Personnel Psychology

(1999) Management

Atkinson and Kydd DATA BASE Moon and Kim (2001) Information &

(1997) Management

Beckers and Schmidt Computers in Human Perry and Ballou DATA BASE

(2001) Behavior (1997)

Bhattacherjee (2001) MIS Quarterly Reinig et al. (1996) Journal of Management

Information Systems

Brosnan (1999) Computers in Human Rozell and Gardner Computers in Human

Behavior (2000) Behavior

Cheung (2000) Decision Support Sun and Zhang Proceedings of The Third

Systems (2004) HCI/MIS Workshop

Chou (2001) Computers in Human Susarla et al. (2003) MIS Quarterly

Behavior

Chung and Tan (2004) Information & Teo et al. (1999) Omega

Management

Coffin and MacIntyre Computers in Human Thatcher and Perrewe MIS Quarterly

(1999) Behavior (2002)

Compeau and Higgins Information Systems Thompson et al. MIS Quarterly

(1995a) Research (1991)

Compeau and Higgins MIS Quarterly Venkatesh (1999) MIS Quarterly

(1995b)

( continued )