THE ROLE OF AFFECT IN INFORMATION SYSTEMS RESEARCH - Human-Computer Interaction and Management Information Systems: Foundations - page 303

Table 14.8

→

Cognitive Reaction Affective Reaction

P3-2

Article ID Cognitive Reaction (IV) Affective Reaction (DV) Supported?

Beckers and Schmidt (2001) Computer self-efficacy Physical arousal No

CSE Affective feeling No

Bhattacherjee (2001) PU Satisfaction Yes

Brosnan (1999) CSE Computer anxiety Yes

PEOU Computer anxiety Yes

CSE Perceived fun Yes

Cheung et al. (2000) Complexity Affect Yes

Chung and Tan (2004) PU Perceived playfulness Yes

Compeau and Higgins (1995a) CSE Affect Yes

CSE Computer anxiety Yes

Outcome expectation (PU) Affect Yes

Compeau et al. (1999) CSE Affect Yes

CSE Computer anxiety Yes

Outcome expectation (PU) Affect Yes

Davis (1989) PU Attitude Yes

PEOU Attitude Yes

Davis et al. (1989) PU Attitude Yes

PEOU Attitude Yes

Davis et al. (1992) PEOU Enjoyment Yes

Durndell and Hagg (2002) CSE Computer anxiety Yes

Hsu and Lu (2003) PEOU Flow experience Yes

Hu (1999, p. 2374) PU Attitude Yes

PEOU Attitude No

Igbaria et al. (1995) PEOU Perceived enjoyment Yes

Igbarial et al. (1996) Perceived complexity (PEOU) Perceived fun/enjoyment Yes

Moon and Kim (2001) PEOU Perceived playfulness Yes

PEOU Attitude Yes

Teo et al. (1999) PEOU Perceived enjoyment Yes

Webster and Martocchio (1995) CSE Flow No

IV: Independent variable. DV: Dependent variable. CSE: Computer self-efficacy. PU: Perceived usefulness.
PEOU: Perceived ease of use.

while PU is not. On the other hand, PU, as an extrinsic motivation variable, is important in predicting
Web use for course-related purposes, while PEOU and enjoyment don't have significant impacts.
Venkatesh's research (Venkatesh, 2000) also empirically found the close association between
enjoyment and PEOU. Our literature review yields the same results. Table 14.7 shows that all stud-
ies confirm the significant relationships between affect-related factors and PEOU.
Cognitive reactions affective reactions. Table 14.8 indicates that the proposed impact of

cognitive reactions on affective reactions in IIO (P 3-2) is generally supported, although some
exceptions exist.
First, PU could influence users' affective reactions significantly. Generally the satisfaction
derived from the positive perception of usefulness is attributed to the IT usage, causing an increas-
ing affective reaction to IT (Compeau and Higgins, 1995).
Second, PEOU's impact on affective reaction variables receives substantial theoretical and
empirical supports. In the motivational model created by Davis et al. (1992), ease of use is hypoth-
esized to precede enjoyment since it is a source of information relevant to feelings of self-efficacy,

→