THE ROLE OF AFFECT IN INFORMATION SYSTEMS RESEARCH - Human-Computer Interaction and Management Information Systems: Foundations - page 301

Table 14.7

Affective Reaction → Cognitive Reaction

Article ID Affective Reaction (IV) Cognitive Reaction (DV) P3-1 Supported?

Agarwal and Karahanna (2000) Cognitive absorption PU Yes

Cognitive absorption PEOU Yes

Beckers and Schmidt (2001) Physical Arousal Beliefs Yes

Affective feeling Beliefs Partially yes

Brosnan (1999) Perceived fun CSE Yes

Computer anxiety PU Yes

Computer anxiety PEOU Yes

Coffin and MacIntyre (1999) Computer anxiety CSE Yes

Durndell and Hagg (2002) Computer anxiety CSE Yes

Hackbarth et al. (2003) Computer anxiety PEOU Yes

Rozell and III (2000) Computer anxiety CSE No

Karahanna et al. (2002) Computer anxiety Relative advantage No

Sun and Zhang (2004) Perceived enjoyment PEOU Yes

Thatcher and Perrewe (2002) Computer anxiety CSE Yes

Venkatesh (2000) Computer anxiety PEOU Yes

Enjoyment (state) PEOU Yes

Venkatesh et al. (2002) Intrinsic motivation PU Yes

(Perceived enjoyment)
Intrinsic motivation PEOU Yes

(Perceived enjoyment)

Yi and Hwang (2003) Enjoyment PU Yes

Enjoyment PEOU Yes

Enjoyment CSE Yes

Zhang and Li (2004) Perceived affective PU Yes

quality
Perceived affective PEOU Yes

quality

IV: Independent variable. DV: Dependent variable. PU: Perceived usefulness. PEOU: Perceived ease of use.
CSE: Computer self-efficacy.

The Relationship Between Affective and Cognitive Reactions

Examination of the IS literature indicates that affective reactions and cognitive reactions are quite
distinguishable and have a reciprocal relationship (Tables 14.7 and 14.8). For example, while
Davis et al. (1992) confirmed the effects of perceived ease of use on enjoyment, Venkatesh (2000)
argued that perceived enjoyment also influenced perceived ease of use. Another example is the
reciprocal impact between computer self-efficacy and affect and anxiety (Compeau and Higgins,
1995; Compeau et al., 1999; Thatcher and Perrewe, 2002). In fact, the theoretical basis of the
computer self-efficacy model, social learning theory (SLT), suggests that self-efficacy and anxi-
ety influence each other (Bandura, 1977). We will examine each direction separately.
Affective reactions Cognitive reactions . Table 14.7 summarizes the impacts affective reac-

tions have on cognitive reactions.
In general, the proposed influence of affective reaction on cognition reactions in IIO is con-
firmed in IS studies (Table 14.7) with few exceptions. While named differently and emphasizing

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