Information Technology Reference
In-Depth Information
Table 14.3 (
continued
)
Affective Reaction?
Affective Factor
Cognitive
Definition and Source
Original Measure Items
Arousal
Pleasure
Reaction?
Note
14. It scares me to think that I could cause the computer to
destroy a large amount of information by hitting the
wrong key.
15. I hesitate to use a computer for fear of making mistakes
that I cannot correct.
16. You have to be a genius to understand all the special
keys contained on most computer terminals.
17. If given the opportunity, I would like to learn about and
use computers.
18. I have avoided computers because they are unfamiliar
and somewhat intimidating to me.
19. I feel computers are necessary tools in both educational
and work settings.
Computer anxiety:
Fear of
Computers do not scare me at all.
computers or the tendency of
Working with a computer makes me nervous.
a person to be uneasy, apprehen-
I do not feel threatened when others talk about computers.
sive and phobic towards current or
It wouldn't bother me to take a computer course.
future use of computers in general
Computers make me feel uncomfortable.
(Al-Khaldi and Al-Jabri, 1998;
I feel at ease in a computer class.
Venkatesh, 2000)
I get a sinking feeling when I think of trying to use a
computer.
I feel comfortable working with a computer.
Computers make me feel uneasy.
Computer anxiety:
The appre-
Does not scare me
hension or fear that results when
Have lots of self-confidence
an individual is faced with the
Get a sinking feeling
possibility of using an IS
Feel comfortable
(Hackbarth et al., 2003)
Feel okay about trying a new problem
Evaluative
No good
Evaluative
Not the type to do well
Do not feel threatened
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