THE ROLE OF AFFECT IN INFORMATION SYSTEMS RESEARCH - Human-Computer Interaction and Management Information Systems: Foundations - page 290

Table 14.3

Affective Factors Studied in IS

Affective Reaction?

Affective Factor Cognitive

Definition and Source Original Measure Items Arousal Pleasure Reaction? Note

Affect: The feelings of joy, elation, 1. PCs made work more interesting.

pleasure, depression, disgust, 2. Working with PCs was fun.

displeasure, or hate associated by 3. PCs were all right for some jobs but not for the kind of

an individual with a particular act job wanted (reverse scored).

(Thompson et al., 1991). Also used
in Al-Khaldi and Wallance (1999)
and Cheung et al. (2000)
Affect: Liking of particular behavior 1. I like working with computers.

(Compeau and Higgins, 1995a, 2. I look forward to those aspects of my job that require me

1995b). Also used in Compeau to use a computer.

et al. (1999) 3. Once I start working on the computer, I find it hard to stop.

4. Using a computer is frustrating for me.

5. I get bored quickly when working on a computer.

Affective reward: The positive Would like to do again:

emotional response sometimes Stimulating

associated with goal attainment Arousing

(Reinig, 1996) Dull

Fulfilling

Efficient

Accomplished

Won

Dissatisfying Unclear

Excellent

Enjoyable

Gratifying

Boring

Motivated

Satisfying Unclear

Interesting