Information Technology Reference
In-Depth Information
NOTES
1. The remaining levels are outside the scope of this discussion, but include tool conceptual (i.e., under-
standing what the tool can do), business motivational (understanding why the tool would be useful in a par-
ticular setting), and metacognition (learning to learn) levels.
2. We do recognize the irony of this statement, given our choice to separate our discussion of the
research into the very categories that we critiqued. Our organization was deliberate, however as it is most
consistent with the structure of the literature, and thus natural as a way of presenting its status. In our ongo-
ing work (reviewed in the next section) we have begun to take a more holistic view of these relationships
within the context of various events within the life cycle of computer usage, from formal training to self-
directed learning to new technology introductions to everyday use.
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