When Good iPad minis Go Bad - iPad Mini - page 393

Sometimes you have to press and hold the Sleep/Wake button before you press and
hold the Home button. That's because if you press both at the same time, you might create a
screen shot — a picture of whatever is on your screen at the time — rather than reset your
iPad. This type of screen picture, by the way, is stored in the Photos app's Camera Roll al-
bum. Find out more about this feature at the end of Chapter 18 . A screen shot should only
happen if you press and release both buttons at the same time, but sometimes pressing and
holding both buttons triggers the screen shot mechanism instead of restarting your iPad.
Unfortunately, sometimes resetting doesn't do the trick. When that's the case, you have to take
stronger measures.
At this point, it's a good idea to back up your iPad's contents. In iTunes, there's a Back
Up Now button in the Backup section of the Summary pane, which identifies when the last
backup occurred. On your iPad, look in Settings ⇒ iCloud ⇒ Storage & Backup for the Back Up
Now button.
Remove content
If you've been reading along in this chapter, nothing you've done should have taken more than a
minute or two (or 20 if you tried the 20-minute recharge). We hate to tell you, but that's about to
change because the next thing you should try is removing some or all of your data to see whether it's
causing your troubles.
To do so, you need to sync your iPad and reconfigure it so that some or all of your files are not syn-
chronized (which removes them from the iPad). The problem could be contacts, calendar data,
songs, photos, videos, or podcasts. You can apply one of two strategies to this troubleshooting task:
If you suspect a particular data type — for example, you suspect your photos because
whenever you tap the Photos icon on the Home screen, your iPad freezes — try removing that
data first.
If you have no suspicions, deselect every item and then sync. When you're finished, your
iPad should have no data on it. If that method fixes your iPad, try restoring your data, one
type at a time. If the problem returns, you have to keep experimenting to determine which
particular data type or file is causing the problem.
If you're still having problems, the next step is to reset your iPad's settings and content.