Travel Reference
In-Depth Information
References
Aaker, D.A. (1991) Managing Brand Equity: Capitalizing on the Value of a Brand Name. New York: The Free
Press.
— (1995) Building Strong Brands. New York: The Free Press.
Anderson, C. (2008) Long Tail: Why the Future of Business is Selling Less of More. New York: Hyperion.
Arnould, E.J. and Price, L. (1993) 'River magic: Extraordinary experience and the extended service
encounter', Journal of Consumer Research , 20(1): 24-45.
Benckendorff, P., Moscardo, G. and Pendergast, D. (2009) Tourism and Generation Y. Wallingford, UK: CAB
International.
Buhalis, D. (1998) 'Strategic use of information technologies in the tourism industry', Tourism Management ,
19(5): 409-21.
— (2000) 'Marketing the competitive destination', Tourism Management , 21(1): 97-116.
— (2003) eTourism: Information Technology for Strategic Tourism Management. New York: Prentice Hall.
Burke, J.F. and Gitelson, R. (1990) 'Conversion studies: Assumptions, applications, accuracy and abuse',
Journal of Travel Research , 28(3): 46-51.
Castells, M. (1996) The Rise of the Network Society (Vol. 1). Oxford: Blackwell Publishers.
Contractor, N.S., Wasserman, S. and Faust, K. (2006) 'Testing multi-level, multi-theoretical hypotheses about
networks in 21st century organizational forms: An analytic framework and empirical example', Academy
of Management Review , 31(3): 681-703.
Crouch, G.I. and Ritchie, J.R.B. (1999) 'Tourism, competitiveness and societal prosperity', Journal of
Business Research , 44(3): 137-52.
Dertouzos, M. (2001) The Unfi nished Revolution . New York: HarperCollins Publishers.
Erku¸-Öztürk, H. and Eraydın, A. (2010) 'Environmental governance for sustainable tourism development:
Collaborative networks and organisation building in the Antalya tourism region', Tourism Management ,
31(1): 113-24.
Friedman, T. (2005) The World is Flat: A Brief History of the Twenty - First Century. NewYork: Farrar, Straus and
Giroux.
Gretzel, U. (2010) 'Travel in the network: Redirected gazes, ubiquitous connections and new frontiers', in
M. Levina and G. Kien (eds) Post - global Network and Everyday Life. New York: Peter Lang, pp. 41-58.
Gretzel, U. and Fesenmaier, D.R. (2001a) 'Measuring effective IT use among American convention and
visitors bureaus', in P. Sheldon, K. Wöber and D.R. Fesenmaier (eds) Information and Communication
Technologies in Tourism 2001 . Vienna: Springer-Verlag, pp. 52-61.
— (2001b) 'Defi ning Internet readiness for the tourism industry: Concepts and case study', in
H. Werthner (ed.) Readings in E-Commerce . Vienna: Springer, pp. 77-101.
— (2002) 'Implementing knowledge-based interfi rm networks in heterogeneous B2B environments:
A case study of the Illinois tourism network', in K. Wöber, A.J. Frew and M. Hitz (ed) Information and
Communication Technologies in Tourism 2002. Vienna: Springer-Verlag, pp 39-48.
Gretzel, U., Yuan, Y.L. and Fesenmaier, D.R. (2000) 'Preparing for the new economy: Advertising strategies
and change in destination marketing organizations', Journal of Travel Research , 39(2): 146-56.
Gretzel, U., Fesenmaier, D.R., Formica, S. and O'Leary, J.T. (2006) 'Searching for the future: Challenges
faced by destination marketing organizations', Journal of Travel Research , 45(2): 116-26.
Gunn, C.A. (1988) Vacationscape: Designing Tourist Regions , 2nd edn. New York: Van Nostrand Reinhold.
— (1994) Tourism Planning: Basics, Concepts, Cases , 3rd edn. London: Taylor and Francis.
Hoffman, D.L. and Novak, T.P. (1996) 'Marketing in hypermedia computer-mediated environments:
Conceptual foundations', The Journal of Marketing , 60: 50-68.
Jakle, J. (1985) The Tourist: Travel in the Twentieth Century North America . Lincoln: The University of Nebraska
Press.
Kaplan, R.S. and Norton, D.P. (1992) 'The balanced scorecard: Measures that drive performance', Harvard
Business Review , January-February: 71-80.
Lee, G., Tussyadiah, I.J. and Zach, F. (2010) 'A visitor-focused assessment of new product launch: The case of
Quilt Gardens tourism in Northern Indiana's Amish Country', Journal of Travel and Tourism Marketing , 27:
723-35.
Leung, D., Law, R., van Hoof, H. and Buhalis, D. (2013) 'Social media in tourism and hospitality:
A literature review', Journal of Travel and Tourism Marketing , 30(1-2): 3-22.
Levine, R., Locke, C., Searls, D. and Weinberger, D. (2001) The Cluetrain Manifesto: The End of Business as
Usual . Cambridge, MA: Perseus Publishing.
Search WWH ::




Custom Search