Travel Reference
In-Depth Information
Van Limburg, B. (2012) 'Visiting Suriname, using DART to analyze a visitor's perspective in a cocreation
enviornment',
Information Technology and Tourism
, 13(2): 119-32.
Vargo, S.L. and Lusch, R.F. (2004) 'Evolving to a new dominant logic for marketing',
Journal of Marketing
,
68(January): 1-17.
— (2006) 'Service-dominant logic: reactions, refl ections and refi nements',
Marketing Theory
, 6(3): 281-88.
Vargo, S.L., Maglio, P.P. and Archpru-Akaka, M. (2008) 'On value and value co-creation: a service systems
and service logic perspective',
European Management Journal
, 26:
145-52.
Wang, D., Park, S. and Fesenmaier, D.R. (2012) 'The role of smartphones in mediating the touristic
experience',
Journal of Travel Research
, 51(4): 371-87.
Wang, Y. and Fesenmaier, D.R. (2004) 'Towards understanding members' general participation in and active
contribution to an online travel community',
Tourism Management
, 25(6): 709-22.
Wolf, M.J. (1999)
The Entertainment Economy
-
How Mega
-
media Forces are Transforming our Lives
. New York:
Times Books, Random House.
Xiang, Z. (2011) 'Dynamic social media in online travel information search: a preliminary analysis', in R.
Law, M. Fuchs and F. Ricci (eds)
ENTER 2011.
Innsbruck, Austria: Springer.
Xiang, Z. and Gretzel, U. (2010) 'Role of social media in online travel information search',
Tourism
Management
, 31(2): 179-88.
Y ovcheva, Z., Buhalis, D. and Gatzidis, C. (2013) 'Engineering augmented tourism experiences', in L.
Cantoni Z. and Xiang (eds)
Information and Communication Technologies in Tourism 2012.
Austria: Springer
Verlag.
Zeithaml, V., Berry, L.L. and Parasuraman, A. (1988) 'Communication and control processes in the delivery
of service quality',
Journal of Marketing
, 52:
35-48.