Introduction - eXist: A NoSQL Database and Application Development Platform - page 14

Twitter: @existdb
The Twitter channel is monitored by the core developers of eXist. It's mostly
used for announcements about eXist, as providing tech support in 140 characters
is tough!
IRC: #existdb on irc.freenode.net
The eXist IRC chat room is for the community, by the community. It can be a
mix of users and developers and is often worth a visit, but getting a response can
really depend on who is awake and logged in.
Individuals Using eXist
As a user of eXist, be sure to do the following:
Ask questions
There are no stupid questions. Importantly, all questions and answers on the
mailing list are archived so that others may learn from them also. Sensibly, you
should search the archive first, to see if your question has already been answered;
if not, or if the answer's not clear, then ask away!
Report bugs
All software has bugs! eXist is no exception. If you think you have found a bug, it
is probably best to discuss it on the eXist-open mailing list first, and then, if it's
confirmed, log it in the eXist issue tracker on GitHub .
If you want to report a bug, it's very important that the developers of eXist
understand how to reproduce what you are seeing; if you can't describe the prob‐
lem and its cause, it's very hard for the community to help you! Ideally you
should provide a reproducible test case of the absolute minimum steps required
to cause the issue. See “Getting Support” on page 413 for more detail.
Answer questions
As you begin to use eXist, you will start to learn more and more things that other
users may not know. Why not get some good karma back by answering some
questions on the mailing list? After all, it's a community!
Evangelize
If you're having a great time using eXist, or you are enthralled by some neat fea‐
ture, tell your friends, and let us and everyone else know by writing a blog entry
or article.
Organizations Using eXist
Open source developers are often working on a project for “the love of it,” and many
of the developers of eXist contribute much of their time to the project completely
unpaid. Sadly, love for developing open source code with your friends does not nec‐