A Framework for Studying Human Multimodal Communication - Coverbal Synchrony in Human-Machine Interaction - page 38

11. Conclusions
In this chapter, we have presented an overview of some of the main
features of human communication and some of the factors that
influence these features in different situations. We have stressed that
many of the features work more or less automatically at a low level of
awareness and intentionality and that this provides a special challenge
for communication technology.
In general, a better understanding of the features of human-
human communication gives us a better basis for evaluating which
of these features we want to enhance, leave out or emulate through
development of communication technology. This, in turn, makes
it possible to develop criteria for evaluation of communication
technology, something that is becoming more and more necessary,
given the steadily increasing amounts of technology that are available.
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