Information Technology Reference
In-Depth Information
If the DFSS approach is to become pervasive as a central culture underlying a
development strategy, it must be linked to larger company objectives. In general, the
DFSS methodology should be linked to:
1. The societal contribution of the company in terms of developing more reliable,
efficient, environmentally friendly software products
2. The goals of the company, including profitability and sustainability in local and
global markets
3. The explicit goals of management embodied in company mission statements,
including characteristics such as greater design effectiveness, efficiency, cycle
time reduction, responsiveness to customers, and the like
4. A greater capacity for the deploying company to adjust and respond to cus-
tomers and competitive conditions
5. The satisfaction of managers, supervisors, and designers
A deployment strategy is needed to sustain the momentum achieved in the de-
ployment phase. The strategy should show how DFSS allows Black Belts and their
teams to respond to a wide variety of externally induced challenges and that complete
deployment of DFSS will fundamentally increase the yield of company operations
and its ability to provide a wide variety of design responses. DFSS deployment
should be a core competency of a company. DFSS will enhance the variety of quality
of software entity and design processes. These two themes should, continuously, be
stressed in strategy presentations to more senior leadership. As deployment proceeds,
the structures and processes used to support deployment also will need to evolve.
Several factors need to be considered to build into the overall sustainability strategy.
For example, the future strategy and plan for sustaining DFSS needs to incorporate a
more modern learning theory on the usefulness of the technique for Green Belts and
other members at the time they need the information. On the sustainment of DFSS
deployment, we suggest that the DFSS community (Black Belts, Green Belts, Master
Black Belts, champions, and deployment directors) will commit to the following:
Support their company image and mission as a highly motivated producer of
choice of world-class, innovative complete software solutions that lead in quality
and technology and exceed customer expectations in satisfaction and value.
Take pride in their work and in the contribution they make internally and exter-
nally.
Constantly pursue “Do It Right the First Time” as a means of reducing the cost
to their customers and company.
Strive to be recognized as a resource, vital to both current and future development
programs and management of operations.
Establish and foster a partnership with subject matter experts, the technical
community in their company.
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