Information Technology Reference
In-Depth Information
9.3.3.1.1 Senior Leadership.
Training for senior leadership should include an
overview, business and financial benefits of implementation, benchmarking of suc-
cessful deployments, and specific training on tools to ensure successful implem-
entation.
9.3.3.1.2 Deployment Champions.
Training for Deployment Champions is
more detailed than that provided to senior leadership. Topics would include the
DFSS concept, methodology, and “must-have” tools and processes to ensure suc-
cessful deployment within their function. A class focused on how to be an effective
champion as well as on their roles and responsibilities often is beneficial.
9.3.3.1.3 MasterBlackBelts.
Initially, experienced Master Black Belts are hired
from the outside to jump start the system. Additional homegrown MBBs may need
to go to additional training beyond their Black Belt training.
7
Training for Master
Black Belts must be rigorous about the concept, methodology, and tools, as well as
provide detailed statistics training, computer analysis, and other tool applications.
Their training should include soft and hard skills to get them to a level of proficiency
compatible with their roles. On the soft side, topics include strategy, deployment
lesson learned, their roles and responsibilities, presentation and writing skills, lead-
ership and resource management, and critical success factors benchmarking history
and outside deployment. On the hard side, a typical training may go into the theory
of topics like DOE and ANOVA, axiomatic design, hypothesis testing of discrete
random variables, and Lean tools.
9.3.3.1.4 Black Belts.
The Black Belts as project leaders will implement the
DFSS methodology and tools within a function on projects aligned with the busi-
ness objectives. They lead projects, institutionalize a timely project plan, determine
appropriate tool use, perform analyses, and act as the central point of contact for
their projects. Training for Black Belts includes detailed information about the con-
cept, methodology, and tools. Depending on the curriculum, the duration usually is
between three to six weeks on a monthly schedule. Black Belts will come with a
training focused descoped project that has an ample opportunity for tool application
to foster learning while delivering to deployment objectives. The weeks between the
training sessions will be spent on gathering data, forming and training their teams,
and applying concepts and tools where necessary. DFSS concepts and tools flavored
by some soft skills are the core of the curriculum. Of course, DFSS training and de-
ployment will be in synch with the software development process already adopted by
the deploying company. We are providing in Chapter 11 of this topic a suggested soft-
ware DFSS project road map serving as a design algorithm for the Six Sigma team.
The algorithm will work as a compass leading Black Belts to closure by laying out
the full picture of a typical DFSS project.
7
See www.SixSigmaPI.com training programs.
Search WWH ::
Custom Search