Information Technology Reference
In-Depth Information
(annual objectives, benchmarking,
growth & innovation)
(annual objectives, benchmarking,
growth, & innovation)
(warranty, scrap, defects, complaints,
etc.)
(warranty, scrap, defects, complaints,
etc.)
Safety
Safety
Safety
Quality
Quality
Quality
Delivery
Delivery
Delivery
Cost
Cost
Cost
Morale
Morale
Morale
Environment
Environment
Environment
1
1
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Develop
Pareto
Rolling Top Project Plan
New design/process
Variability issues?
Waste issues?
What kind of
project?
Lean project
Entitlement
reached?
Ye s
Potential
DFSS Project
Potential
DFSS Project
Ye s
Ye s
Ye s
Ye s
Customer
Defined?
Customer
Defined?
Define
Customer
Define
Customer
No Project!
No Project!
No
No
No
No
Ye s
Ye s
Define
Big Y
Define
Big Y
Big Y
Defined?
Big Y
Defined?
No Project!
No Project!
No
No
No
No
Ye s
Ye s
Ye s
Ye s
Ye s
Ye s
Big Y
Measured?
Big Y
Measured?
Measure
Big Y
Measure
Big Y
No Project!
No Project!
No
No
No
No
Ye s
Ye s
Ye s
Ye s
Ye s
Ye s
Fix
measurement?
Fix
Measurement?
No
Measurement
error?
Measurement
error?
No
No Project!
No
No
Ye s
Ye s
Value Analysis
To Stakeholders?
Value Analysis
To Stakeholders?
No Project!
No Project!
No
No
Ye s
Ye s
Assign Project
Champion
Assign Project
Champion
Ye s
Ye s
Assistan
ce
Required?
Assistance
Required?
Assign Green Belt
or Black Belt
Assign Green Belt
or Black Belt
No
No
Begin Project
Begin Project
1
1
Assess “Bi
g Y”
distribution
Assess “Big Y”
distribution
“Big Y” distribution
worse than target
“Big Y” distribution
worse than target
Mean shift
required
Mean shift
required
“Big Y” distribution has a lot
of variability
“Big Y” distribution has a lot
of variability
DFSS Project Road Map starts
DMAIC Project Road Map starts
FIGURE 9.6
Six Sigma project identification and scoping process.
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