Database Reference
In-Depth Information
users define the requirements for the system. Expert users will have totally different
requirements than the majority of the users in the organization and an expert tool is
often very hard to learn.
An expert tool that is too hard for the normal users will put a strain on the IT depart-
ment that will have to produce all the reports. This will result in the end users waiting
for their reports for weeks and even months.
One large corporation that I worked with had invested millions of dollars in a re-
porting solution, but to get a new report the users had to wait between nine and 12
months, before they got the report in their hand. Imagine the frustration and the grief
that waiting this long before getting the right information causes the end users.
To many users, BI means simple reports with only the ability to filter data in a limited
way.
While simple reports such as the one in the preceding screenshot can provide valu-
able information, it does not give the users the possibility to examine the data in de-
Search WWH ::




Custom Search