Information Technology Reference
In-Depth Information
5.
A measure of what is produced divided by what is con-
sumed is known as __________.
a.
c.
DSS (decision support system)
d.
KM (knowledge management)
efficiency
11. _________________ involves anytime, anywhere com-
merce that uses wireless communications.
b.
effectiveness
c.
performance
d.
productivity
System users, business managers, and information systems
professionals must work together to build a successful infor-
mation system.
12. What defines the problems and opportunities of the exist-
ing system?
a.
6.
A specific objective of a system is called effectiveness. True
or False?
Knowing the potential impact of information systems and
having the ability to put this knowledge to work can result in
a successful personal career and organizations that reach their
goals.
7.
systems analysis
b.
systems review
c.
systems development
A(n) ______________ consists of hardware, software,
databases, telecommunications, people, and procedures.
d.
systems design
Information systems must be applied thoughtfully and care-
fully so that society, business, and industry around the globe
can reap their enormous benefits.
8. Computer programs that govern the operation of a com-
puter system are called _____________.
a. feedback
b. feedforward
c. software
d. transaction processing systems
9. Payroll and order processing are examples of a computer-
ized management information system. True or False?
10. What is an organized collection of people, procedures,
software, databases, and devices used to create, store, share,
and use the organization's experience and knowledge?
a.
13. ______________ literacy is a knowledge of how data
and information are used by individuals, groups, and
organizations.
CHAPTER 1: SELF-ASSESSMENT TEST ANSWERS
(1) information system (2) c (3) True (4) system (5) a (6) False
(7) computer-based information system (CBIS) (8) c (9) False
(10) d (11) Mobile commerce (m-commerce) (12) a
(13) Information systems
TPS (transaction processing system)
b.
MIS (management information system)
REVIEW QUESTIONS
1.
What is an information system? What are some of the ways
information systems are changing our lives?
10. Identify the functions of a transaction processing system.
11. What is the difference between an intranet and an extranet?
12. What is m-commerce? Describe how it can be used.
13. What are the most common types of computer-based
information systems used in business organizations today?
Give an example of each.
14. Describe three applications of virtual reality.
15. What are computer literacy and information systems liter-
acy? Why are they important?
16. What are some of the benefits organizations seek to achieve
through using information systems?
17. Identify the steps in the systems development process and
state the goal of each.
2.
How would you distinguish data and information? Infor-
mation and knowledge?
3.
Identify at least six characteristics of valuable information.
4.
What is the difference between efficiency and effectiveness?
5.
What are the components of any information system?
6.
What is feedback? What are possible consequences of
inadequate feedback?
7.
How is system performance measured?
8.
What is a knowledge management system? Give an
example.
9.
What is a computer-based information system? What are
its components?
