Information Technology Reference
In-Depth Information
CHAPTER 11: SELF-ASSESSMENT TEST
Knowledge management allows organizations to share
knowledge and
Expert systems can enable a novice to perform at the level
of an expert but must be developed and maintained very
carefully.
10. What is a disadvantage of an expert system?
a. the inability to solve complex problems
b. the inability to deal with uncertainty
c. limitations to relatively narrow problems
d. the inability to draw conclusions from complex
relationships
11. A(n) __________________ is a collection of software
packages and tools used to develop expert systems that can
be implemented on most popular PC platforms to reduce
development time and costs.
experience among their managers and
employees.
1.
__________________ are people who create, use, and
disseminate knowledge and are typically professionals in
business, science, engineering, or another area.
2.
What type of knowledge is objective and can be measured
and documented in reports, papers, and rules?
a.
tacit
b.
descriptive
c.
prescriptive
d.
explicit
3.
A community of practice (COP) is a group of people or a
community dedicated to a common discipline or practice,
such as open-source software, auditing, medicine, engi-
neering, and other areas. True or False?
12. A heuristic consists of a collection of software and tools
used to develop an expert system to reduce development
time and costs. True or False?
13. What stores all relevant information, data, rules, cases, and
relationships used by the expert system?
a.
Artificial intelligence systems form a broad and diverse set of
systems that can replicate human decision making for certain
types of well-defined problems.
4.
the knowledge base
b.
the data interface
c.
the database
The Turing Test attempts to determine whether the
responses from a computer with intelligent behavior are
indistinguishable from responses from a human. True or
False?
d.
the acquisition facility
14. A disadvantage of an expert system is the inability to pro-
vide expertise needed at a number of locations at the same
time or in a hostile environment that is dangerous to
human health. True or False?
15. What allows a user or decision maker to understand
how the expert system arrived at a certain conclusion or
result?
a. domain expert
b. inference engine
c. knowledge base
d. explanation facility
16. An important part of an expert system is the
_______________
, which allows a user or decision maker
to understand how the expert system arrived at certain
conclusions or results.
5.
_______________ are rules of thumb arising from expe-
rience or even guesses.
6.
What is
not
an important attribute for artificial intelligence?
a.
the ability to understand visual images
b.
the ability to learn from experience
c.
the ability to be creative
d.
the ability to make complex calculations
7.
_______________
involves mechanical or computer
devices that can paint cars, make precision welds, and per-
form other tasks that require a high degree of precision or
are tedious or hazardous for human beings.
8.
What branch of artificial intelligence involves a computer
understanding and reacting to statements in English or
another language?
a.
17. In an expert system, the domain expert is the individual or
group who has the expertise or knowledge one is trying to
capture in the expert system. True or False?
expert systems
b.
neural networks
c.
natural language processing
d.
vision systems
Virtual reality systems can reshape the interface between peo-
ple and information technology by offering new ways to
communicate information, visualize processes, and express
ideas creatively.
9.
A(n) _______________ is a combination of software and
hardware that allows the computer to change how it func-
tions or reacts to situations based on feedback it receives.
