Information Technology Reference
In-Depth Information
15. The local area decision network is the ideal GSS alternative
for situations in which decision makers are located in the
same building or geographic area and the decision makers
are occasional users of the GSS approach. True or False?
CHAPTER 10: SELF-ASSESSMENT TEST ANSWERS
(1) c (2) False (3) monitoring (4) d (5) optimization (6) True
(7) a (8) c (9) human resource (10) True (11) optimization
(12) c (13) c (14) groupware or workgroup software (15) False
(16) executive information system (EIS)
16. A(n) ______________supports the actions of members of
the board of directors, who are responsible to stockholders.
REVIEW QUESTIONS
1. What is a satisficing model? Describe a situation when it
should be used.
2. What is the difference between intelligence and design in
decision making?
3. What is the difference between a programmed decision and
a nonprogrammed decision? Give several examples of each.
4. What are the basic kinds of reports produced by an MIS?
5. How can text messaging be used to develop MIS reports?
6. What are the functions performed by a financial MIS?
7. Describe the functions of a marketing MIS.
8. List and describe some other types of MISs.
9. What are the stages of problem solving?
10. What is the difference between decision making and prob-
lem solving?
11. What is a geographic information system?
12. Describe the difference between a structured and an
unstructured problem and give an example of each.
13. Define decision support system . What are its characteristics?
14. Describe the difference between a data-driven and a model-
driven DSS.
15. What is the difference between what-if analysis and goal-
seeking analysis?
16. What are the components of a decision support system?
17. State the objective of a group support system (GSS) and
identify three characteristics that distinguish it from a DSS.
18. How can social-networking sites be used in a GSS?
19. Identify three group decision-making approaches often
supported by a GSS.
20. What is an executive support system? Identify three fun-
damental uses for such a system.
DISCUSSION QUESTIONS
1.
Select an important problem you had to solve during the
last two years. Describe how you used the decision-making
and problem-solving steps discussed in this chapter to solve
the problem.
in printed reports and what information you would provide
using a screen-based decision support system.
9. Pick a company and research its human resource manage-
ment information system. Describe how the system works.
What improvements could be made to the company's
human resource MIS?
10. You have been hired to develop a DSS for a car company
such as Ford or GM. Describe how you would use both
data-driven and model-driven DSSs.
11. Describe how you would develop a social-networking
Internet site to help a company collaborate on an important
project or decision. What features would you include in the
Internet site?
12. What functions do decision support systems support in
business organizations? How does a DSS differ from a TPS
and an MIS?
13. How is decision making in a group environment different
from individual decision making, and why are information
systems that assist in the group environment different?
What are the advantages and disadvantages of making deci-
sions as a group?
2.
Describe how a GSS can be used at your school or
university.
3.
How can management information systems be used to
support the objectives of the business organization?
4.
Describe a financial MIS for a Fortune 1000 manufacturer
of food products. What are the primary inputs and outputs?
What are the subsystems?
5.
How can a strong financial MIS provide strategic benefits
to a firm?
6.
Why is auditing so important in a financial MIS? Give an
example of an audit that failed to disclose the true nature
of the financial position of a firm. What was the result?
7.
Describe two industries where a marketing MIS is critical
to sales and success.
8.
You have been hired to develop a management information
system and a decision support system for a manufacturing
company. Describe what information you would include
 
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