Information Technology Reference
In-Depth Information
GSS software allows work teams to
collaborate and reach better
decisions—even if they work across
town, in another region, or on the
other side of the globe.
(Source: © Flying Colours Ltd./Getty
Images.)
Figure 10.19
Expected sales in
three major depts:
Orange, Red, and
Yellow
The GSS Decision Room
For group members who are in the
same location, the decision room is
an optimal GSS alternative. This
approach can use both face-to-face
and computer-mediated
communication. By using
networked computers and
computer devices, such as project
screens and printers, the meeting
leader can pose questions to the
group, instantly collect their
feedback, and, with the help of the
governing software loaded on the
control station, process this
feedback into meaningful
information to aid in the decision-
making process.
Projected Sales
Control station
Meeting leader
Participant
stations
•
Teleconferencing
is used when the decision frequency is low and the location of group
members is distant. These distant and occasional group meetings can tie together multiple
GSS decision-making rooms across the country or around the world.
•
The
wide area decision network
is used when the decision frequency is high and the
location of group members is distant. In this case, the decision makers require frequent
or constant use of the GSS approach. This GSS alternative allows people to work in
virtual workgroups
, where teams of people located around the world can work on
common problems.
virtual workgroups
Teams of people located around
the world working on common
problems.
