Information Technology Reference
In-Depth Information
Discussion Questions
1.
“The biggest legal risks around mobile payments,” IT World Canada, June 11,
What are the benefits and concerns associated with
cell phone payments?
2.
Why does MasterCard have a head start in the cell phone
payment race taking place in Canada?
Whitmann Price Consulting: E-Commerce
Considerations
Critical Thinking Questions
1.
Discussion Questions
1.
What assurances would you need from the service
provider prior to buying into a cell phone wireless
payment system?
How will the AMCI system contribute to the e-commerce
components of Whitmann Price?
2.
How can the new system save Whitmann Price employees
time and improve the reliability of billing data?
2.
Do you think that a cell phone payment system is
inevitable in Canada and North America? If so, how long
do you think it will take before it becomes the norm?
If not, why?
Critical Thinking Questions
1.
How might the new system be extended to partners who
contract with Whitmann Price to serve its clients?
SOURCES:
Smith, Briony, “MasterCard Gets moving on mobile payments,” IT
World Canada, May 28, 2008,
www.itworldcanada.com/a/Enterprise-
Briony, “RBC, Visa prepare to jump mobile payment hurdles,” IT World
Canada, June 11, 2008,
www.itworldcanada.com/a/Enterprise-Business-
Applications/d628b121-3309-47fd-a927-c8f9408c87e5.html;
Smith, Briony,
2.
What types of security and privacy concerns may arise
over the ability to send billing information directly over the
wireless network?
NOTES
Sources for the opening vignette:
IBM Staff, “Staples makes it easy for
online customers and becomes a more flexible and successful business,”
IBM Case Studies, August 30, 2007,
www-01.ibm.com/software/success/
OpenDocument&Site=wssoftware&cty=en_us;
Staples Web site,
www.staples.com,
accessed June 21, 2008; IBM Websphere Commerce
line,
accessed June 21, 2008.
14
Gaudin, Sharon, “'Iceman' Hacker Indicted for Running Identity Theft
Scheme,” Information Week, September 11, 2007.
15
Regan, Keith, “Sprint Cuts Ribbon on Mobile Shopping Service,”
E-Commerce Times, September 13, 2007.
16
“40% of Big U.S. Companies Boast Mobile Sites,” Internet Retailer,
January 18, 2008.
17
Offner, Jim, “Yahoo to Mobile Searchers: Talk to the Handset,”
E-Commerce Times, April 3, 2008.
18
Regan, Keith, “Amazon Aims to Light M-Commerce Fire with
TextBuyIt,” E-Commerce Times, April 2, 2008.
1
Chabrow, Eric, “E-Commerce Continues to Grow Very Nicely,” Web
Design & Technology News, May 1, 2003.
19
Siwicki, Bill, “Merchant Beware,” Internet Retailer, January 2008.
20
“FlowerShop.com Goes Mobile in Time for Valentine's Day,” Internet
Retailer, February 8, 2008.
2
Messmer, Ellen, “Dot-Com Survivor Covisint Finds B2B Niche,
Network World, November 1, 2007.
21
Jones, Sandra M., “Sears' Quiet E-Commerce Revolution,”
E-commerce Times, April 13, 2008.
3
Broache, Anne, “Tax-Free Internet Shopping Days Could Be
Numbered,” CNET News.com, April 15, 2008.
22
Regan, Keith, “Detroit Trading Exchange: Swinging the Door Wide
Open for Auto Leads,” E-Commerce Times, April 4, 2008.
4
“American Eagle Outfitters Launches E-Commerce Web site for
Martin + OSA,” DataMonitor, April 4, 2008.
23
Crum, Rachelle, “ATG's Cliff Conneighton: E-Tailers 'Can't Wing It
Anymore',” E-Commerce Times, April 6, 2008.
5
“eBay Reports Fourth Quarter and Full Year 2007 Results,” at
http://
files.shareholder.com/downloads/ebay,
accessed April 7, 2008.
24
Offner, Jim, “Report: Paying Bills Online Saves Gas, Trees, Water,”
E-Commerce Times, March 27, 2008.
6
“Auction Site to Hammer on University Students,” China Economic
Net, December 21, 2007.
25
“Personal Internet Banking,” ICBC Asia Web site at
www.icbcasia.com
accessed on June 21, 2008.
7
“Victorian Government Purchasing Board—Desktop Products &
Service,”
www.vgpb.vic.gov.au,
accessed May 26, 2008.
26
“ePower Systems Executive Summary,” Center for Business
Planning Web site,
www.businessplans.org/ePower/
ePower00.html,
accessed May 3, 2008.
8
Abboud, Leila, “Global Suppliers Play Catch-Up in Information Age,”
The Wall Street Journal, January 4, 2007, p. B3.
9
Aviall Web site,
www.aviall.com,
accessed May 25, 2008.
27
“Zillow Goes After an Area That Real Estate Agents Can't Touch,”
TechDirt, July 11, 2007.
10
Sarrel, Matthew D., “Frugal CRM,” PC Magazine, March 6, 2007.
11
Hulme, George, “Identity Theft Is a Drag for Everyone,”
InformationWeek, January 17, 2008.
28
“Redfin,” Crunchbase,
www.crunchbase.com/company/redfin
,
accessed May 5, 2008.
12
“A Chronology of Data Breaches,” The Privacy Rights Clearing House
www.privacyrights.org/ar/ChrondataBreaches.htm,
accessed April
13, 2008.
29
Noyes, Katherine, “ShopLaTiDa.com: A Boutique with a Personalized
Focus,” E-Commerce Times, May 2, 2008.
30
“Blair Uses e-Sourcing to Contain Costs,” eDyanQuote Case Study,
www.edynaquote.com,
accessed May 24, 2008.
13
The Federal Trade Commission's Identity Theft Web site,
theft.html,
accessed April 8, 2008.
