Information Technology Reference
In-Depth Information
Electronic and Mobile
Commerce
CHAPTER
•
8
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PRINCIPLES
LEARNING OBJECTIVES
Electronic commerce and mobile com-
merce are evolving, providing new ways
of conducting business that present both
opportunities for improvement and poten-
tial problems.
Describe the current status of various forms of
e-commerce, including B2B, B2C, C2C, and
e-Government.
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Outline a multistage purchasing model that
describes how e-commerce works.
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Define m-commerce and identify some of its
unique challenges.
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E-commerce and m-commerce can be
used in many innovative ways to improve
the operations of an organization.
Identify several e-commerce and
m-commerce applications.
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Identify several advantages associated with the
use of e-commerce and m-commerce.
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Although e-commerce and m-commerce
offer many advantages, users must be
aware of and protect themselves from
many threats associated with use of this
technology.
Identify the major issues that represent
significant threats to the continued growth of
e-commerce and m-commerce.
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Organizations must define and execute a
strategy to be successful in e-commerce
and m-commerce.
Outline the key components of a successful
e-commerce and m-commerce strategy.
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E-commerce and m-commerce require
the careful planning and integration of a
number of technology infrastructure
components.
Identify the key components of technology
infrastructure that must be in place for
e-commerce and m-commerce to work.
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Discuss the key features of the electronic pay-
ment systems needed to support e-commerce
and m-commerce.
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