Graphics Reference
In-Depth Information
Figure 1-12:
This portion of a genealogy chart shows the French royal
family from Louis XIV to Louis XVI.
Courtesy davidrumsey.com.
In business environments,
organizational charts
(sometimes called
org
charts
) are similar to genealogical trees. Although simple org charts work
for small hierarchies, other approaches are needed for exploring large
hierarchies with thousands of managers or tens of thousands of staff in
contact centers. By combining the hierarchical view with time series views,
trends and changes in performance can be viewed at any level as a time
series, and up and down the hierarchy.
Figure 1-13
shows an early version of a visualization we created for a client
showing org charts with time series. Consistent coloring across the nodes
and links allows the viewer to track how the positive and negative
contributions roll up.
Note
Chapter 10, “Hierarchies,” provides more information about
organizational charts.
