Information Technology Reference
In-Depth Information
Packaged
Data
center
service
provider
Application
service
provider
Application
maintenance
service
provider
Private
application
service
provider
Proprietary
One to one
One to many
Configuration of service provision
FIGURE 11.1
Types of application outsourcers.
operational staff, etc.). We will describe this category in Section 11.6
“Oracle Siebel On Demand.”
4. Bottom-right quadrant—represents the private application service pro-
viders that provide operations and maintenance especially of custom
applications to an ecosystem of enterprises involved in a particu-
lar area of business. We will describe this category in Section 11.7
“Private ASPs”.
The top reasons cited by enterprises for resorting to outsourcing are as
follows:
• Free internal resources for more strategic projects
• Offload functions that are difficult to manage
• Receiving cash infusion from transfer of assets to outsourcers
• Replacing capital expenditure with pay-as-you-use operational
expenses
• Gaining access to world-class IT expertise
• Reducing costs for research, development, and successful deployment
• Reducing investment risk in a rapidly changing environment
• Obtaining additional manpower on an as-and-when-needed basis
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