Hardware Reference
In-Depth Information
6.
Ping the default gateway to make sure it's reachable. To do this, type
ping
, a space, and
then the address of the default gateway that you noted in step 5—for example,
ping
192.168.2.1
. If the default gateway is reachable, you should get back multiple Reply
lines. If not, you'll get back multiple Timed Out lines.
7.
Ping a website to see if you have Web connectivity. To do so, type
ping
, a space, and
then either an IP address or a URL of a website. For example, type
ping www.google.com
and press Enter.
If you don't get a reply from the fi rst site you try, try some other addresses. Some
websites block ping inquiries as a matter of company policy.
8.
If you can't get through to a particular website, you can use another command,
tracert
(short for “trace route”), to see the hops the message takes from router to router across
the Internet. This can help you see where the transmission is breaking down.
Type
tracert google.com
, and press Enter. Information comes back about each of the
routers the message passes through on the way, up to a maximum of 30 hops. Yours
will have different addresses than those shown here.
9.
Close the command prompt window.
