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As we can see throughthis analysis, it is important to capture as much information
about user's social identity as possible to make rationale service decisions. At the
same time, users should be aware of the implications of his social identities when
requesting services.
3.3 Agent Attributes' Influence over Service Customization
In the second scenario physical context and the social position are the same, but there
are two different individual agents. Two individual agents Alan and Steve have the
same social position as the Position [ athlete ]. Their diverse service preferences could
be derived from theirindividual attributes respectively.
Fig. 5. Individual User Attributes' Influence over Service selection and Customization
In Fig.5, Alan and Steve's agent attributes will propagate to their social position
athlete. In i* model, the user preferences deduced from the user's Softgoals could be
derived from individual attributes. Now we will use the Softgoal to select and
configure web service.
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