Databases Reference
In-Depth Information
exceptional performance. KPI thresholds may be a single point, corresponding to the target, percentage,
or fixed increment offsets with any number of indicator bands.
When considering longer-term trends, you may want to recognize the difference between a positive
trend using a KPI and whether or not a value represents a successful outcome, as a KSI (Key Success
Indicator). For example, sales for a particular product may have been unprofitable since it went on the
market. If sales are rising, a KPI would show positive sales growth, whereas a KSI would indicate that
the company is still in the red. We might simply define two targets, one to measure short-term progress
and the other to measure overall profitability.
Indicators
Indicators are graphical icons, representing the state of an actual value with respect to a KPI band. On
the scorecard, corresponding indicator icons might be red, yellow, and green symbols. Indicators are
typically common symbolic metaphors such as traffic lights, colored shapes, progress bars, gauges, and
directional arrows. Figure 7-25 shows some common indicator graphics embedded in a sample report.
Figure 7-25
Search WWH ::
Custom Search