Databases Reference
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through simple searches: (1) trusted because external entities cannot be
expected to have intimate familiarity with the internal realities of other
organizations against which they can compare content for validity; and
(2) available through simple searches because they are not intimately
familiar with the internal knowledge repositories in order to find content
they require. Content must be managed. This managed environment at a
minimum must ensure that:
• It can be scaled to an enterprise wide infrastructure (i.e., beyond just
a few silos).
• Content goes through the necessary review and approval life cycle
before it is available for consumption (i.e., published).
• There is an audit trail of each review and approval process.
• Content has integrity; that is, each instance of a particular content is
the same in every physical repository.
• Content is versioned.
• Only published content is available for general consumption.
• Content is easily found through various metadata models such as
attribute indexing, full text indexing, cabinet folder hierarchy index-
ing, and organizational ownership indexing.
• Only those with the appropriate authorization have access.
• Secured access is available at multiple levels for each content
element, from no access at all through to full edit and deletion rights.
• Content can be aggregated and assembled without creating multiple
copies.
• Aggregated content can be published in multiple formats.
Within this B2B environment, there must also exist the capability to col-
laborate. This requires spaces where shared content is readily available
either through organizational ownership or cabinet folder hierarchy, meta-
data models, and where threaded discussions can occur. These collabora-
tion spaces in essence are the electronic equivalent of bringing individuals
who need to collaborate, be they departments or project teams, into the
same physical location. Within this virtual physical location, they have the
shared content that they require and have the ability to facilitate discus-
sions and share ideas.
SUMMARY
In summary, since the inception of the industrial revolution, most busi-
nesses have been almost exclusively focused internally. For a number of
reasons during the past half century, IT has done very little to address the
business problems and issues around the management of unstructured
data. Not the least of the reasons is that unstructured data is complex and
the solutions of the problems around its management are not limited to just
technical solutions. Most IT professionals with standard IT backgrounds
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