Information Technology Reference
In-Depth Information
SAMPLE LOG FILE (FROM NOTEPAD)
.LOG
Investigation.Log—Case.#.2009-0711-0111
Requestor:.Jane.Doe,.DRD,.4-4444
Investigator:.Dudley.Do-Right,.3-3456
Case.Overview:.Inappropriate.Use.of.Computer.Equipment
7/27/11.1651.John.Doe.contacted.me.via.e-mail.regard-
ing.Service.Desk.ticket.number.12345..Jane.Doe.of.
the.Department.of.Redundancy.requested.an.investi-
gation.of.a.user's.computer.
7/28/11. 0730. I. left. a. message. for. Jane. Doe. asking.
her. to. complete. an. investigation. request. form.. Jane.
called. back. shortly. thereafter,. and. I. explained. what.
she.needed.to.do.and.where.she.could.ind.the.form..
She.e-mailed.me.at.about.1000.to.say.that.the.form.
was.completed.and.on.its.way.in.the.interdepartmen-
tal.mail.
7/31/11.Received.the.investigation.request.
8/01/11.Reviewed.the.request,.and.contacted.Jane.Doe.
for. more. information. on. what. we. should. be. looking.
for..She.said.that.Mr..Badboy.was.suspected.of.using.
City. equipment. for. inappropriate. Web. suring.. She.
asked. that. I. report. on. all. naughty. pictures,. plus. any.
evidence.of.inappropriate.use.of.the.Internet,.IM.chat,.
personal.e-mail,.etc.
8/01/11.0956.Received.an.e-mail.from.John.Doe.tell-
ing. me. that. he. had. successfully. acquired. the. image.
and.saved.it.to.a.shared.folder.on.his.drive.
