Travel Reference
In-Depth Information
E
QUESTION FOR REVIEW AND DISCUSSION
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1.
In planning supply components for a development in an
entirely new area, which one of the four components
should be considered
rst? Last? Why?
5.
For new developments, should the access roads be
supplied by a government agency, the developer, or
both? If both, who should supply what?
2.
When a gorgeous new resort is opened for business, are
the attractive physical facilities more important than
the quality and training of the staff?
6.
What might be appropriate costumes and uniforms for
waiters and waitresses in various localities?
7.
The sports director of a large resort hotel has been
instructed to upgrade the hotel
3.
As a resort hotel manager, do you believe your guests
need to be educated about environmental protection?
Do you need to educate your staff?
s physical
tness pro-
gram. Provide some suggestions as to how this might be
done.
'
4.
In a poor, developing country, a world-class hotel uses
about half of the community's water supply. This requires
rationing of water by the local people, which creates
resentment. Suggest a partial solution to this problem.
8.
Is changing the prices of hotel rooms, meals, and
entertainment the best way to mitigate
fluctuating
levels of demand? Are there nonprice methods? Could
combinations of methods be used?
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CASE PROBLEMS
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1.
To maintain and hopefully enhance the appeal and
quality of its area's natural resources, the city council
has decided that it needs to enact protective laws to
help ensure its future tourism success. What speci
c
laws and regulations might these be?
projects get under way. The prospective developers
and many other members of the chamber disagree.
What do you think should be done to resolve this
situation, and why?
3.
A destination tourism organization (DMO) is seeking
ways in which to improve the pro
ciency of accom-
modations booking. It is exploring the possibility of
installing a computer-based accommodations infor-
mation system. This system provides data comparisons
between similar operations considering size, location,
and countrywide averages. What do you see as
advantages for implementing such a system? How
might the system be implemented in your destination?
2.
Resort City is anxious to attract more tourists. The
chamber of commerce has been successful in
attracting several new tourist
firms to the community.
These
firms plan to develop new hotels, lodges, shops,
and restaurants. However, an in
uential member of
the chamber of commerce expresses the viewpoint
that the community should enact some strict zoning
and building code laws before these construction
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