Travel Reference
In-Depth Information
Long-term projections show increases in the demand for transportation. Increased taxes and fuel
prices on this industry are having an adverse effect. It is hoped that these can be mitigated in time. Rail
travel is increasing in Europe and Asia, where high-speed trains are being used.
E KEY CONCEPTS E
airline industry
Air Transport Association
alliances
American Automobile Association
American Bus Association
Amtrak
automobile
cruise lines
motorcoaches
National Scenic Byways program
oil companies
rail transportation
recreation vehicles
rental cars
safety and security
taxi and limousine service
E INTERNET EXERCISES E
The Internet sites mentioned in this chapter plus some
selected additional sites are listed for your convenience on
the companion Web site for this topic,
www.wiley.com/college/goeldner .
Cruises are only for rich people. (4) What can you do
with kids on a ship? (5) What is there to do at night?
How would you address these concerns/questions in
order to sell this family a cruise?
2. Choose a cruise line and develop a summary of enter-
tainment features the cruise line offers.
ACTIVITY 1
Site Name:
Cruise Lines International Association, Inc. (CLIA)
3.
Choose a cruise line and identify what packages they
offer for honeymooners and for families with children.
URL:
www.cruising.org
Background Information:
is primary objective is to
help the over 14,000 CLIA-af liated agencies become
more successful at capitalizing on the booming and
pro table cruise market. CLIA has 25 member lines,
which represent 97 percent of the cruise industry.
CLIA
'
ACTIVITY 2
Site Name:
Air Transport Association (ATA)
URL:
www.airlines.org
Background Information:
The Air Transport Association of
America is the trade organization of principal U.S. airlines.
ATA airline members and their af liates transport
more than 90 percent of all U.S. airline passenger and
cargo traf c.
Exercises
1.
You are working for a travel agency and have a family in
your of ce. You realize early in the conversation that the
wife is very interested in a cruise but the husband has
some de nite reservations. After probing for several
minutes, the husband identi es the following concerns
and questions he has about cruises: (1) I will get bored
and feel con ned. (2) I am afraid I will get seasick. (3)
Exercises
1.
What does the site say about airline safety?
2.
What is the forecast for future air travel?
E QUESTIONS FOR REVIEW AND DISCUSSION E
1.
Explain why air travel now dominates long- and
middle-distance travel.
5.
Why is the cruise market expected to continue its
extraordinary growth pattern?
2.
What were the main reasons that rail passenger
transportation declined in the United States after
1920?
6.
What might be at least a partial solution to the
problem of automobile congestion at major airports?
7.
Similarly, make clear your ideas for alleviating flight
arrival and departure congestion.
3.
Identify the social and economic factors that
would bring about a resurgence in motorcoach
travel.
8.
If you knew in advance that you would have a long
drive through heavy traf c to reach the airport, fol-
lowed by a wait in line for 30 minutes at the airline
4.
Describe the principal appeals of cruising.
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