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For psychological conflicts:
(d) Remove the conflict from one's awareness (attention or accessible memory) or
eliminate the meta-belief that there is a conflict: a “self-deceptive” solution.
1.8.2
Resolving Social Conflicts
The elimination or resolution of social conflicts can be accomplished in one of only
three ways:
(a) Eliminate (kill) at least one of the two agents from that world through
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the migration or expulsion of an agent from the “common world”
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physical suppression of that agent (killing and war).
(b) Change the mind of one of the agents.
If one of the agents abandons or drops her goal, there will no longer be a conflict.
This goal dropping can be actively pursued by the other agent, which could try to
(overtly or covertly) kill the other's goal.
This can be done in two different ways:
(b1) By eliminating some support of or reason for the target goal: goals are dropped,
for example, out of a lack of motivation (the end goal for which they are
instrumental), because of a lack of possible plans or means, or by the invalidation
of triggering beliefs. (Castelfranchi and Paglieri 2007 ).
(b2) By conflict internalization; this case is, in my view, the most frequent and
prototypical and serves as the basis of true negotiation.
Conflict internalization
Let us focus on conflict internalization. The general law of conflict resolution among
agents is as follows:
1. An interagent conflict generates (is transformed into) an intraagent conflict in
at least one of the opponents (internalization process);
2. Internal (mental) resolution of the intraagent conflict results in the resolution
of the original interagent conflict.
Internalization can work via goal adoption:
X's influencing Y occurs via Y's understanding (normally communication) of X's
goal about Y's mind, and the adoption of X's goal by Y.
Following internalization there is an internal conflict in Y:
(Goal Y (Not (Do Y a))) and (Goal Y (Do Y a))
Example:
Mother's goal : child does homework
Child's goal : watch TV (not do homework)
Mother : “if you finish your homework, I will take you to the movies”
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