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Fig. 3 Motivation-action-emotion cycle
diverse working conditions. This is not a one time delivery problem. This is not the
problem in space, but the problem in time.
To cope with such problems of operations or uses, engineers have to understand
emotional aspects of their users. Emotion is not just a feeling. It is an important
factor in decision making. Emotion originates from the Latin word “movere” and
motivation or motive comes from the same Latin word “movere”. Thus, motivation-
action-emotion constitutes a cycle as shown in Fig. 3 .
In old days when changes were small, we did not have to consider such re fl ective
cycle, because once the model is ! finalized, it goes all the way to the end. But today,
in order to respond to rapid changes, we have to repeat this cycle all through the
operations. Software serves a great deal for practicing such a re fl ective approach.
11 Experience
Experience and memories are closely related. But experience contains not only
knowledge, but also skills and it goes with involvement in the event. Memories, on
the other hand, do not necessary call for direct involvement in the event.
It is interesting to note that experience comes from the Latin word experiential,
which means trial. So it means to try and to learn. In this sense, it is nothing other
than experiment. Thus, experience is also very much associated with decision
making. We make decisions and experience what follows. Thus, we learn from
experience.
Software added mechanical products can learn from experience. They can
memorize what actions they took and what results followed. Thus, they can adapt to
the current situation and work better. In the traditional mechanical design, which is
primarily based on mechanics, the interaction means if you push the wall, the same
force comes back from it. In other words, it meant nothing other than a physical law
(Fig. 4 ). But interaction here means communication. Feedbacks vary from case to
case (Fig. 5 ).
 
 
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