Database Reference
In-Depth Information
UI
User
Query Time
Indexing Time
Application Framework (CXO)
...
Indexer
Collection
Collection
Connector
Connector
Connector
Crawler
...
Crawling
State
Crawling
State
Crawling
State
Native API Updates
Native
Repositories
Content/Records/
Document Mgmt
RDBMS
Feeds
Web 2.0
Email
Web
CRM
ERP
File Systems
Figure 7-4
The Application Builder architecture
The dashboards you create with Application Builder aren't just about
pulling in data from different sources. The real power comes from the defini-
tion of entity-relationship linkages between your users and the available
data sets in Data Explorer. With this, your dashboards can provide informa-
tion from all these data sources that are relevant to your users, without need-
ing them to search for it. For example, your support personnel can have
dashboards tailored to show data relevant to their own customers' accounts,
such as their purchase history, open support tickets, and order status. This
can also include data from external sources, such as news feeds relevant to
the customer, or their stock price.
In short, Application Builder enables you to create custom mashups
of content your employees need, where the search tools provide a mashup of
content from multiple sources. The beauty of this architecture is that not only
do users now have unified access to information across their business—in
