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4.1
User Involvement
Identified in the literature and development of Courseware Sere that user involvement
in the development process provides a source of knowledge about the context of use,
tasks, and how users tend to work later with the software. It is emphasized, however,
that the degree of user involvement can vary depending on the tasks being performed.
This form of involvement is usually referred to as Participatory Design. As
mentioned, this methodology end users move from a less active role, such as checkers
(testers), as happened in the Courseware Ser e , for more interventional roles as
informers or co-designers [28], with regarded as members of the multidisciplinary
team. The new methods of User Centered Design, which aims to integrate the Hybrid
Methodology for User -Centered Development, include the integration of the user in
the early stages of the development process.
4.2
Introduction of new methods of User Centered Design
As previously stated and based on the study presented by Martin Maguire "Methods
to support human- centered design" [29], it is concluded that the Hybrid Methodology
for User Centered Development at the stage of analysis and planning must incorporate
new methods of User Centered Design (Fig. 1).
Fig. 1. User Centered Design Methods
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